In today’s digital-first environment, IT must operate flawlessly 24/7—but maintaining that level of performance, security, and responsiveness can be overwhelming. At Tech Novelty Limited, our Managed Services offer a strategic solution: we become your trusted technology partner, delivering proactive, end-to-end IT management that ensures business continuity, optimizes performance, and reduces operational burden.
Whether you're managing on-premises infrastructure, cloud environments, or hybrid setups, our Managed Services free your internal teams from routine maintenance and troubleshooting—so they can focus on innovation, transformation, and business priorities.
In today’s digital-first environment, IT must operate flawlessly 24/7—but maintaining that level of performance, security, and responsiveness can be overwhelming. At Tech Novelty Limited, our Managed Services offer a strategic solution: we become your trusted technology partner, delivering proactive, end-to-end IT management that ensures business continuity, optimizes performance, and reduces operational burden.
Whether you're managing on-premises infrastructure, cloud environments, or hybrid setups, our Managed Services free your internal teams from routine maintenance and troubleshooting—so they can focus on innovation, transformation, and business priorities.
We use advanced monitoring tools to track your IT systems around the clock—servers, networks, applications, databases, and endpoints. This allows us to identify and resolve issues before they affect your business.
- Real-time alerts and automated ticketing
- Performance tuning and patch updates
- Threshold-based escalation and early-warning indicators
Our multilingual, multi-tiered support team is available to handle day-to-day user issues, incidents, and service requests via phone, email, or remote session—ensuring quick and friendly resolution.
- Tier 1, 2, and 3 support coverage
- SLA-backed response and resolution times
- On-demand and scheduled remote troubleshooting
We take full responsibility for managing your servers, storage, virtualization layer, and networking gear. This includes performance optimization, hardware lifecycle management, and environment upgrades.
- Server and storage health management
- Virtual machine provisioning and patching
- Network performance and bandwidth optimization
Downtime and data loss are not an option. We implement robust backup strategies and automated recovery procedures to ensure rapid restoration and business continuity in case of disruptions.
- Daily/weekly backup scheduling
- Off-site and cloud-based backup options
- DR planning, testing, and documentation
With increasing cyber threats, security must be woven into every layer of your infrastructure. We manage antivirus, firewall rules, access policies, and system hardening.
- Endpoint protection and threat detection
- Security patching and configuration audits
- Incident response and vulnerability management
If you're using Microsoft Azure, Oracle Cloud Infrastructure, AWS, or a hybrid environment, we handle day-to-day governance, cost control, and cloud resource optimization.
- Identity and access control
- Workload migration and orchestration
- Cloud cost tracking and optimization
We maintain accurate records of your IT inventory and software licenses—ensuring compliance, preventing waste, and helping with budget forecasting.
- Hardware lifecycle tracking
- Software license renewal alerts
- Usage analytics and compliance reporting
Downtime costs money and damages customer trust. Our proactive monitoring and maintenance approach ensures maximum system availability. By identifying and resolving issues before they escalate, we prevent disruptions that can halt business operations. Whether it's a critical application server or an edge device, we work tirelessly behind the scenes to keep your systems running seamlessly—24/7/365.
Result: Increased employee productivity, uninterrupted service delivery, and improved customer satisfaction.
We streamline your IT operations by automating routine tasks, standardizing processes, and optimizing resource allocation. This removes operational bottlenecks and frees your internal teams from mundane troubleshooting or patching duties. Instead, your team can focus on innovation, digital transformation, and delivering better customer outcomes.
Result: Reduced manual workload, faster issue resolution, and greater alignment between IT and business goals.
Our subscription-based model offers predictable, transparent monthly pricing. Say goodbye to unexpected bills due to system failures, emergency support, or infrastructure overspending. With Tech Novelty Limited, you gain full visibility and control over your IT expenditures, helping you plan your budget with confidence.
Result: Cost certainty, reduced capital expenses, and improved ROI on technology investments.
As your business grows or your operational needs shift, we help scale your IT infrastructure quickly and cost-effectively—without overprovisioning. From onboarding new employees and locations to expanding workloads across hybrid cloud environments, our services adapt in real time to support your evolving needs.
Result: Faster go-to-market capabilities and infrastructure that grows with your business, not against it.
Tech Novelty Limited gives you on-demand access to a team of certified professionals in server infrastructure, networking, cybersecurity, cloud, and DevOps. Instead of struggling with talent shortages or the high cost of specialized hires, you benefit from a fully staffed IT department—without the overhead.
Result: Enterprise-grade support without enterprise-level cost, and faster implementation of new technologies.
Security threats, data breaches, and compliance failures can cripple a business. We integrate cybersecurity best practices into every managed service, from endpoint protection and firewall management to access controls and compliance monitoring. Our teams stay up-to-date with evolving regulations like ISO, NIST, GDPR, and local IT governance frameworks to keep you compliant and audit-ready.
Result: Lower risk exposure, enhanced trust with customers and regulators, and peace of mind knowing your IT is secure and compliant.
We help you build a resilient IT infrastructure that can recover from any disruption—be it hardware failure, cyberattack, or natural disaster. With managed backup, replication, and failover systems in place, your critical data and applications remain accessible—even in the worst-case scenario.
Result: Faster recovery times, minimal data loss, and continuity of operations even during unexpected events.
Bottom Line:
With Tech Novelty’s Managed Services, you don't just get IT support—you get a strategic partner committed to keeping your business running, growing, and ahead of the competition.
Proven experience in managing complex, mission-critical environments across industries
Flexible service models—co-managed or fully outsourced
Partnerships with global leaders like Microsoft, Oracle, HP, Dell, IBM, Red Hat, and Veeam
Business-first mindset: We align IT with your strategic objectives, not just fix problems
Let us take the worry out of IT. With Tech Novelty’s Managed Services, you get stability, speed, and strategic value—delivered as a service.
